Your questions answered. I recently did a webinar with my friends at NeonCRM on donor retention. It was fun – and obviously, a topic close to my heart. Some of the most fun I had was answering questions at the end. Since the topic can be broad, the questions were, too. Unfortunately, even with an […]
Advanced Donor Stewardship: How to Keep Your Donors Giving Year after Year
by Joe Garecht Advanced donor stewardship Stewardship is one of the most important components of the fundraising process. Prospecting, cultivation, and asking are certainly important… but in my experience, building a strong donor stewardship system should be your top priority if you want to strengthen your development program. For many fundraisers, this comes as a […]
8 things you should try next year
8 things you should try next year – if you’re not already doing them. It’s not too early to start planning. Per Vital Signs, a study by Blackbaud, there are more nonprofit organizations and fewer donors giving. Somehow, I doubt that surprises you. (The Agitator gives you a run-down of some key findings here.) But […]
12 ways you can thank your donors
Saying thank you is a critical part of fundraising. Sometimes, we can focus most attention on getting a gift. But great thanks are key to getting the next gift. Here are 12 ideas of how to thank your donors. 1. A prompt, personal, sincere thank you letter This is the least you should do, of […]
Love your donors? Why you need to care about keeping them
Love your donors? Why you need to care about keeping them Recently, Tom Belford at The Agitator shared information from the latest Fundraising Effectiveness Project Survey Report. Two statements jumped out at me. Perhaps most striking is the performance difference in retention between the top 20% of organizations, who lost on average 14.1% of their new […]
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