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How to write a thank-you letter that builds relationships

I recently received a thank-you letter. It was awful. And it made me so angry… not just personally. But the waste! The simple way they made a donor feel insignificant. The way they bragged. It hurt my heart. So, I’m writing a little refresher for you. I don’t want your thanks to ever be awful!. […]

Filed Under: Annual Giving, Blog, Donor retention, Thanks Tagged With: donor retention, thank you letters Leave a Comment

Write a better fundraising appeal

A better fundraising appeal? A better fundraising appeal is simple. You’ve probably heard this before. But my mailbox says too many writers are not taking it seriously. Do you want to write a better fundraising appeal? Do you want to get read? Keep your fundraising appeal simple. I’m talking 4th to 6th grade level, simple. […]

Filed Under: Annual Giving, Blog, Donor communications Tagged With: appeal writing, Writing, writing for donors

So you want more active donors and more income…

Individual donors are the backbone of a good fundraising program. Not just for the money they bring to your mission. But more people who care about your mission means more opportunities to grow. Donors talk to friends, and sometimes they become your new friends, too. Start with a good data foundation You should have a […]

Filed Under: Annual Giving, Donor communications Tagged With: donor relationships

Is this any way to treat a friend?

I don’t treat friends like this, do you? I’ll admit that I only open some of my mail. Like most people, I quickly sort out the bills and other “must-open” things. Then I go through the rest. One glance at the envelope is usually enough to tell me whether I want to bother opening it. […]

Filed Under: Annual Giving, Blog, Donor communications Tagged With: appeal, appeal writing, donor retention, Donors, Fundraising, Mail, Nonprofit, solicitation

Size matters. But don’t be too rough on the big guys.

Size matters, right? Do you work in a smaller nonprofit?  Chances are you do. In 2025, “most nonprofits are small and community-based, serving local needs: 92% spend less than $1 million annually; 88% spend less than $500,000.” (Nonprofit Impact Matters) So you probably can’t turn to a well-oiled fundraising machine to coordinate complicated campaigns that […]

Filed Under: Annual Giving, Blog, Donor communications, Thanks Tagged With: Customer service, donor retention, donor-focused, small nonprofits, thank you letters

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