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Donor love means knowing how to say thank you

Donor love means knowing how to say thank you It would seem to be the simplest thing. Saying thank you shouldn’t be hard. If you’re comfortable saying “please” – as in “please give” – you need to feel even more at ease with being grateful. Then why do so many organizations fail at this? Thanks […]

Filed Under: Blog, Thanks Tagged With: donor relations, donor retention, thank you letters 10 Comments

How to test and measure your donor campaigns

How to test and measure your donor campaigns You work tirelessly on multiple donor campaigns, hoping your efforts produce the fundraising results your organization depends on. But how do you know which of your activities have the most impact? By testing and measuring your campaigns. There is more to campaign success than simply the final […]

Filed Under: Blog, Planning Tagged With: donor retention, email appeals, metrics 3 Comments

Why you should care about donor retention

Your questions answered. I recently did a webinar with my friends at NeonCRM on donor retention. It was fun – and obviously, a topic close to my heart. Some of the most fun I had was answering questions at the end. Since the topic can be broad, the questions were, too. Unfortunately, even with an […]

Filed Under: Blog, Fundraising Tagged With: donor communications, donor retention, fundraising questions 3 Comments

Advanced Donor Stewardship: How to Keep Your Donors Giving Year after Year

by Joe Garecht Advanced donor stewardship Stewardship is one of the most important components of the fundraising process.  Prospecting, cultivation, and asking are certainly important… but in my experience, building a strong donor stewardship system should be your top priority if you want to strengthen your development program. For many fundraisers, this comes as a […]

Filed Under: Blog, Donors Tagged With: donor care, donor retention, donor stewardship 2 Comments

8 things you should try next year

8 things you should try next year – if you’re not already doing them. It’s not too early to start planning. Per Vital Signs, a study by Blackbaud, there are more nonprofit organizations and fewer donors giving. Somehow, I doubt that surprises you. (The Agitator gives you a run-down of some key findings here.) But […]

Filed Under: Blog, Planning Tagged With: annual giving, donor communications, donor retention 8 Comments

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