We never met in person. But John Haydon was my friend. There’s a good possibility he was yours, too. That’s just how he was. On March 8th, I joined a large group of his family and friends at a memorial service. It was so well suited to John – leaving people moved and sad, but […]
The important ways you say something without words
What are you really telling donors? Last week, my friend Clay wrote a terrific piece about the importance of data in your fundraising program. You can – and should – read it here. (Don’t worry, I’ll wait.) Clay makes an important argument for not overlooking the “little” things. Hand data entry over to a novice, […]
Year-end tips for the beginning of the year
Can we talk about year-end fundraising now? Because maybe thinking about the crazy days while they’re still fresh will help make 2020 year-end easier. I’ve been involved in a conversation on Twitter recently with other nonprofit fundraisers and a few smart donors. The conversation veered from “My inbox is exploding!” and “I gave three months […]
Why you should care about ALL your donors
There are no small donors Fundraisers can often talk in shorthand that sounds bad when exposed to the general public. “Small donors” is one of those shortcuts. When you care about donors, you know that sounds bad. It implies some donors matter, and some donors… not so much. Changing how you think about donors – […]
28 ways you can show donors they matter to you
Wondering how you can engage and thank your donors? Donors aren’t like mushrooms – if you ignore them, they WILL go away. So you should be thinking about how to make their experience with your organization one that helps them feel connected and important. The good news? There are endless ways you can create great […]