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Donor Communications

Size matters. But don’t be too rough on the big guys.

Size matters, right? Do you work in a smaller nonprofit?  Chances are you do – in 2010 75% of nonprofits had annual budgets under $500,000. So you probably can’t turn to a well-oiled fundraising machine to coordinate complicated campaigns that cross multiple channels. We’re happy just to have a database, get the mail out on […]

Filed Under: Annual Giving, Blog, Donor communications, Thanks Tagged With: Customer service, donor retention, donor-focused, small nonprofits, thank you letters 13 Comments

Don’t break my heart.

Don’t break my heart. Remember that fundraising is always personal. You might think I’m writing about the one that got away. The donor we courted and counted on. And then disappeared. We’ve all been there, right? It’s frustrating… sometimes, it breaks your heart. But today I’m writing as a donor. And about communications that reduce […]

Filed Under: Annual Giving, Blog, Donor communications, Thanks Tagged With: appeal writing, communication, donor retention, Donors, emotion, Fundraising, thank you letters 1 Comment

Are you assimilated?

Anyone of a certain age or entertainment preference will recognize the Borg. For the rest of you, let me explain a little. In Star Trek, the Borg is one of the most dangerous foes our heroes have to deal with. To quote Wikipedia’s entry: The Borg are a collection of species that have been turned into cybernetic organisms functioning […]

Filed Under: Annual Giving, Blog, Donor communications Tagged With: appeal writing, Borg, Donors, emotion, Fundraising 5 Comments

Have you ditched your annual appeal yet?

Here’s why you should ditch that annual appeal I just emailed a letter, response form, and list to the mail house. Our base tends to be generous at this time of year. (Yours probably is, too.) There’s a lot riding on this appeal, and I’ve spent many hours on my offer, my story, my response […]

Filed Under: Blog, Donor communications, Planning Tagged With: annual appeal, appeal, appeal writing, direct mail, donor, fundraising appeal 4 Comments

Essential components of your fundraising appeal

Your fundraising appeal needs a strong case You must have a compelling, urgent problem the donor can help solve. You need an emotional story People make giving decisions with their emotions. Stories are the best way to ignite those emotions. Tell a story. Go ahead and use some statistics – they can help support the […]

Filed Under: Annual Giving, Blog, Donor communications Tagged With: appeal, appeal writing, fundraising appeal 3 Comments

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