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Donor Communications

What good politicians can teach us

I’ll admit to being a political junkie. I’ll be glued to the set tonight, watching returns until I fall asleep. The drama is better than most entertainment television has to offer. And of course, the stakes are huge. Think about all the people who don’t vote. In the US, only about 40% of people vote in […]

Filed Under: Blog, Donor communications, Donors Tagged With: communications, donor retention, writing for donors

If I was really your friend, you’d know my name

If I was really your friend, you’d know my name, right? You’re busy now, getting those appeals ready for the most wonderful time of the year. I know how busy it can get. But don’t forget the role good data and personalization play in your success or failure. I’m amazed at how many “Dear Friend” […]

Filed Under: Annual Giving, Blog, Donor communications Tagged With: annual appeals, donor relations, personalization

I am more than my checkbook

I am more than my checkbook. Do your donors feel that way? And does a well-written appeal really matter? In the rush to get something, anything, out the door on time, does it really matter how good it is? Judging from my mailbox, many charities – even large ones – don’t seem to think so. […]

Filed Under: Annual Giving, Blog, Donor communications Tagged With: appeal writing, donor-focused

Why we do our nonprofit work

Have you had one of those days where all you can do is wonder why we do this nonprofit work of ours? I think we’ve all had those days. I hope not too many of them! A friend shared a video that I had to share with you. If you’ve ever wondered why donors donate, […]

Filed Under: Blog, Donor communications, Thanks Tagged With: emotional fundraising, generosity, storytelling

Are you guilty of donor abuse?

Are you guilty of donor abuse? It happens too often. You might want to check yourself. Here are some signs: You value the person according to their checkbook It’s happened more than once. I make a thank you phone call, only to hear the person on the other end protest. “You don’t need to call me! I’m […]

Filed Under: Blog, Donor communications, Thanks Tagged With: donor care, donor love, thank you letters

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