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Donor Communications

Try indulgence to improve your next appeal

Comparing a donation to an indulgence? It’s not often that you come upon an interesting study that helps with a project you’re working on right then. That happened to me this week, and I thought I’d share, it in case it’s helpful to you, as well. I’ve been working on an appeal for a brand-new […]

Filed Under: Blog, Donor communications Tagged With: donor behavior, donor motivation, generosity

If you tease me, make it worthwhile

“Teaser copy.” You’ve seen it, I’m sure. Teaser copy is that little bit of copy on the outside of the envelope. Its job? Get you to open the envelope and read the letter inside. It seems to be almost standard for fundraising appeals these days. But it shouldn’t be. Teasers can be very effective – if […]

Filed Under: Blog, Donor communications Tagged With: donor-focused, envelope teasers

What’s your “joy proposition”?

What’s your joy proposition? What do donors want? Last week, some friends were chatting on Facebook about an announcement one had seen posted there. Someone wanted to donate a collection of winter coats, hats, and mittens. But the donor didn’t want to give them to an organization to distribute. She wanted to see her gifts being […]

Filed Under: Blog, Donor communications Tagged With: donor as the hero, emotional appeal, joyful giving

You don’t want to be that guy

You don’t want to be that guy Imagine someone coming to your door. You open it and hear: Hey babe! Here’s why you want to go out with me. First, I’m a great person. Just last year, I was listed as one of the 40 greatest guys under 60. In fact, I’m 24% better than […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: appeal letters, donor newsletter, donor-focused

Are your barriers creating passive donors?

Separate isn’t equal – or useful. So why create barriers to giving? Like you, I’m on the mailing list for many organizations. Some mail I always open and read. Some go right into the recycle bin or email trash. But there’s a trend I see – mostly with smaller organizations. Messaging is segregated. There’s “we’re […]

Filed Under: Blog, Donor communications Tagged With: direct mail, email, gratitude

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