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Size matters. But don’t be too rough on the big guys.

Size matters, right? Do you work in a smaller nonprofit?  Chances are you do. In 2025, “most nonprofits are small and community-based, serving local needs: 92% spend less than $1 million annually; 88% spend less than $500,000.” (Nonprofit Impact Matters) So you probably can’t turn to a well-oiled fundraising machine to coordinate complicated campaigns that […]

Filed Under: Annual Giving, Blog, Donor communications, Thanks Tagged With: Customer service, donor retention, donor-focused, small nonprofits, thank you letters

You just haven’t earned it yet, baby: 5 ways to start

Every time I hear a frustrated fundraiser talk about donors who aren’t giving, that lyric pops into my head. (In case you don’t know, it’s thanks to Steven Patrick Morrissey and Johnny Marr, of course). I know it’s human nature to look around for someone to blame when things don’t go as planned. And right […]

Filed Under: Blog, Donor communications Tagged With: appeal writing, donor appeals, donor-focused, writing for donors

Is our donor focus hurting or helping our nonprofits?

Or, why donor focus might not mean what you think it means. Vu Le of Nonprofit AF recently wrote a long, very thoughtful piece about donor-centrism. He hoped it would generate conversation. And I hope so, too. Vu is an amazing dynamo who is making change happen, not just in his organization, but across the […]

Filed Under: Blog, Fundraising Tagged With: donor love, donor-centered fundraising, donor-focused

Why you might be focused on the wrong thing

Wrong focus? It’s not about you. I was thrilled to see an article in the New York Times about giving. And even more excited when it featured Tom Ahern, Jen Love, and Jennifer Shang. The article’s title – Asking for Money? Compliment the Donor, Not Your Organization – lays it right out there. My mailbox, […]

Filed Under: Blog, Donor communications Tagged With: donor-focused, fundraising appeal

Are you trying to make me cry?

Are you trying to make me cry? It keeps happening. And it makes me sad. And a little cranky. Newsletters or other pieces, intended for donors. That have forgotten they’re intended for donors. So I apologize if I’m repeating myself. (Then again, we know how effective repetition is, right?) But I  see it, over and […]

Filed Under: Blog, Donor communications Tagged With: Branding, donor newsletters, donor-focused

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