My mailbox leaves me wondering. We’ve all been reading a lot about donor retention. Maybe so much talk it’s in danger of becoming just another buzzword. But I think it’s critically important. And I’ve seen how powerful a really engaged donor base can be. Organizations benefit from more support, sure. But there’s also something about […]
How to Elevate Your Supporter Experience in 2025: 10 Proven Strategies for Fundraisers
Supporters don’t just give to charities—they give to people, experiences, emotions, and connections. And in 2025, expectations are higher than ever. Fundraising success isn’t just about asking for money; it’s about creating meaningful supporter experiences that keep donors engaged, inspired, and coming back time and again. Here are 10 ways to enhance your supporter experience […]
Can you build a relationship on paper?
Paper? I think you can. So, I was born in the Stone Age. I grew up without personal computers, mobile phones, or social media. A phone call to the next town was expensive. I kept in touch with my cousin in Ohio and friends I met at camp with letters on paper. Later, I traded […]
Transform New Donors into Lasting Partners: Start Here!
New donors! You’ve done well. The last few months were busy ones. And the last few weeks of the year? Well, busy doesn’t begin to describe it. But you’ve welcomed new people to your cause, and that’s wonderful! Now: Keeping those new donors is critical, of course. But it also makes the question more pressing: […]
Thankology from Lisa Sargent – a must read
Do you have a shelf full of fundraising books you’ve skimmed, but not read? Is there always something more pressing to do? Or even the siren call of reading that isn’t about work? I want to share a book that you’ll find delightful and practical today. Yes, Lisa Sargent has written her book. And oh, […]
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