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What are you doing now to welcome new donors?

Are you welcoming your new donors well? If you’ve been busy fundraising this year, you may have found what many have: donors are being generous. They’re responding to emergency campaigns. They want to do something… and those organizations that provide something good to do are benefitting. So you may have attracted a group of new-to-you […]

Filed Under: Blog, Donor communications, Thanks Tagged With: donor retention, donor welcome, new donors 3 Comments

Donor fatigue is not a thing

Can we finally dispense with the idea of donor fatigue? Like that one leaf on an otherwise perfect green lawn, donor fatigue is an idea that just keeps blowing back into our world. And I wish we could kick it to the curb, today. A quick story: years ago, I was at a meeting, representing […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: donor fatigue, donor retention 2 Comments

After the ask: why donor engagement matters

Donor engagement is critical. How are you doing? You’ve probably seen donor retention numbers over the last several years. Over the last five years, donor retention rates have been between 44% and 46%. That’s not good. And acquiring new donors has only gotten harder and more expensive. (But don’t stop trying!) So, what are you […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: donor journey, donor relationships, donor retention 3 Comments

Fundraising in a time of pandemic

Chances are, you’re reading this at home. With the coronavirus raging through the world, the best defense we have is social distancing. It’s hard. For some, it’s dangerously hard. But it’s what we have. That means a great number of people find themselves at home – without a job, or unsure of their job. So […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: donor communications, donor retention 4 Comments

Donor CARE – and you

We never met in person. But John Haydon was my friend. There’s a good possibility he was yours, too. That’s just how he was. On March 8th, I joined a large group of his family and friends at a memorial service. It was so well suited to John – leaving people moved and sad, but […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: donor care, donor retention 2 Comments

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