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Donor Communications

Have you ditched your annual appeal yet?

Here’s why you should ditch that annual appeal I just emailed a letter, response form, and list to the mail house. Our base tends to be generous at this time of year. (Yours probably is, too.) There’s a lot riding on this appeal, and I’ve spent many hours on my offer, my story, my response […]

Filed Under: Blog, Donor communications, Planning Tagged With: annual appeal, appeal, appeal writing, direct mail, donor, fundraising appeal 4 Comments

Essential components of your fundraising appeal

Your fundraising appeal needs a strong case You must have a compelling, urgent problem the donor can help solve. You need an emotional story People make giving decisions with their emotions. Stories are the best way to ignite those emotions. Tell a story. Go ahead and use some statistics – they can help support the […]

Filed Under: Annual Giving, Blog, Donor communications Tagged With: appeal, appeal writing, fundraising appeal 3 Comments

Are you available to donors?

Are you available to donors? Can they reach you when they want to connect? I’ve written about a few badly done gift acknowledgments, here and here. I didn’t want to shame the organizations, so I omitted their names. But after each post, a colleague urged me to contact the offending organization. These organizations deserve to […]

Filed Under: Blog, Donor communications Tagged With: donor retention, Fundraising, stewardship, thank you letters 8 Comments

People, this is NOT a thank you!

People, this is NOT a thank you. This is a poorly done appeal badly disguised as a gift acknowledgment. There’s no gratitude here. And there’s no reason to give, either. Two sentences. That’s what’s spared for the donor. Fifty percent of the front page is about asking for another gift. One hundred percent of the […]

Filed Under: Blog, Donor communications, Thanks Tagged With: donor relations, stewardship, thank you letters 12 Comments

7 words and phrases that should die

You know what happens when someone tells you not to think about a pink elephant? Suddenly you can’t get that creature out of your mind, right? Something similar seems to be happening to me as I think and write about writing. My jargon-o-meter is on high alert these days. So, for a little fun, here […]

Filed Under: Blog, Donor communications Tagged With: appeal writing, Donors, jargon 27 Comments

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