Lately, we’ve seen a rash of stories about the problem of bullying in nonprofit organizations. Yes, these organizations meant to make the world a better place can be the place where people are made to feel awful. We’re not at all exempt. Sometimes, I think we might be more at risk. During a Twitter conversation […]
How to feel more confident
Confidence. About a year ago, I saved an article. Just tucked it away in a file. Written by Margie Warrell, the article is titled: The Confidence Gap: Six Ways Women Can Dismantle The Hurdles In Their Own Heads. Though her focus is on women, this may be a topic you have considered whatever your gender. […]
Can I help you?
I am not a scientist. Mine is a brain made for metaphor, not molecules. But so long as I don’t need to crack a biology textbook, memorize the periodic table or dissect a frog, I’m willing to dip a toe in. And one area I find fascinating is neuroscience. Why do we behave the way […]
Has your donor reached her limit?
“No, we can’t do that. But it’s a good idea. You should definitely offer that suggestion.” “I can’t. I’ve run out of allowed suggestions.” “Oh, well, they limit them to make it easier on them.” This was a real conversation I had. And a perfect example of a bad customer service mindset. I’m not […]
A love song to the small donor
I’ve been trying to update and correct information in our database. It’s a chore. I’m going through everything line by line, gift by gift. I realize one thing as I work, though. While I’ve only been at my organization for a year, so many of the names I see are familiar. It happens when you’ve […]