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Are you assimilated?

Anyone of a certain age or entertainment preference will recognize the Borg. For the rest of you, let me explain a little. In Star Trek, the Borg is one of the most dangerous foes our heroes have to deal with. To quote Wikipedia’s entry: The Borg are a collection of species that have been turned into cybernetic organisms functioning […]

Filed Under: Annual Giving, Blog, Donor communications Tagged With: appeal writing, Borg, Donors, emotion, Fundraising

Is your board making you crazy?

Is your board making you crazy? Driving you right up the wall? You’re not alone. A committed and inspired board leads to a strong organization. A dysfunctional board or one that’s not inspired makes it almost impossible for the organization to succeed. Development staff often spot any board problems. To succeed in our work, we […]

Filed Under: Blog, Boards, Fundraising Tagged With: Board of directors, Fundraising, Nonprofit organization

Are you available to donors?

Are you available to donors? Can they reach you when they want to connect? I’ve written about a few badly done gift acknowledgments, here and here. I didn’t want to shame the organizations, so I omitted their names. But after each post, a colleague urged me to contact the offending organization. These organizations deserve to […]

Filed Under: Blog, Donor communications Tagged With: donor retention, Fundraising, stewardship, thank you letters

An endearing appeal from a novice

Sometimes we work so hard at getting it all right. We read everything we can find. We learn all the rules. We labor over each appeal, sure it will be “the one”. And sometimes a complete novice gets an awful lot right. By being sincere. By staying focused on a single message. By working toward […]

Filed Under: Blog, Donor communications Tagged With: appeal writing, email appeals, Fundraising, solicitation

Say thank you like you mean it

Don’t settle for a boring, emotion-free thank you. I picked up my mail the other day and opened an envelope from a well-respected advocacy organization. It was an acknowledgment of my recent gift. And it was so disappointing! Mentally, I went through a list of failures in one letter: My husband’s name was spelled incorrectly. […]

Filed Under: Annual Giving, Blog, Donor communications, Thanks Tagged With: donor retention, Donors, Fundraising, Nonprofit, thank you letters, Thanks

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