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People are people… even donors

Let’s talk about donors. We fundraisers seem to have complex feelings about donors. Are they your boss? Do you need to worry about a “savior complex”? Or are they a source from which you extract money? Are they friend or foe? People are people… and donors are people, too. To borrow from Depeche Mode, donors […]

Filed Under: Blog, Donors Tagged With: donor care, donor communications, donor relationships, donor retention Leave a Comment

Are you nervous about 2023? Here’s what you can do

You’re feeling a little nervous about the economy. And you’ve been planning for this year. So you’ve been reading good advice, like this piece in Philanthropy Daily… or this, more succinct, advice from my friend Denisa Casement: So now what? How to maximize your fundraising results so you can keep doing your good work? Here […]

Filed Under: Blog, Planning Tagged With: donor communications, donor retention Leave a Comment

Trust, more valuable than money

Trust is one of those things that you can’t necessarily put a dollar value on, but you know matters, a lot. But like your database or your donor relationships, it’s critical to a successful fundraising program. Your brand isn’t about colors, type, or taglines. Do you remember the outrage that United Airlines created years ago […]

Filed Under: Branding Tagged With: donor relationships, donor retention Leave a Comment

You have new donors. How will you keep them?

Keeping those new donors is critical M+R Benchmarks report a 32% increase in online giving in 2020. The Fundraising Effectiveness Project reports a 10.6% increase in giving compared to 2019. Organizations that were ready – or able to get ready, fast – were successful in the midst of the Covid pandemic. And that’s fantastic news! But it also […]

Filed Under: Blog, Donor communications Tagged With: annual report, donor communications, donor retention Leave a Comment

How to make #GivingTuesday more than a gimme

Soon it will be #GivingTuesday. My inbox, and yours, will overflow with messages from every nonprofit we’ve had contact with in the past. Too many of the messages will be the same: Send us money, because… #GivingTuesday! Let’s remember what this day was meant to be: Celebrated on the Tuesday following Thanksgiving (in the U.S.) […]

Filed Under: Blog, Fundraising Tagged With: donor retention, generosity, thank you 1 Comment

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