
Are arts organizations different?
I spent the better part of my nonprofit career at arts organizations. My love of theater brought me into the nonprofit world.
So I know more than a little about raising money for an arts organization.
Let me tell you a little story. One day I was talking with people at a social service organization. They complained that fundraising was so much harder for them. After all, arts organizations have all these wealthy donors! And they love giving to something donors can enjoy themselves!
I just laughed. Because in all my years in the arts, I usually heard just the opposite. “It’s hard to raise money for the arts! It’s not like we feed hungry children!”
So let’s begin by saying that often the grass is greener – or more bare – on both sides of the fence. It’s all about your perspective.
The basics are still the basics. Fundraising is about building relationships. It’s about connections between donors and your mission. That’s true whether you’re housing people, curing a disease, or making art possible.
You’re still going to use most of the tools, too. A strong case for support. Emotional, consistent communication. Great donor care.
However, the arts do have some unique challenges and advantages.

Challenges
The case for support
You look at a world of hurt. And then you struggle with “justifying” a request to support art. “How can I ask for money for theater when people are hungry?”
It’s not wise to ignore this question. It’s a good question. But the answer is to be found in your audience. And this is why a fundraiser needs to understand the art form.
If you don’t believe art matters – if you don’t feel it has an important role in people’s lives and in our culture – then you might reconsider working for an arts organization. It will be hard for you to raise money.
If, however, you’re a true believer – if you think art can change lives, even change the course of history… well, then you share something with your audience.
(Working in a smaller community, I can also tell you that people who support theater, symphony, and museums are often the same people who support shelters, food banks, and literacy organizations. Donors donate – and have no obligation to be consistent to make our lives easier!)
So before you begin, you need to answer the question: why does our art matter? Unsure how to explain it? Go to the experts: current donors. Ask them why it matters. Learn their stories. Dig into their emotional attachment to your organization.
That’s where you’ll find the most compelling answer.
Urgency
This is a related challenge. Let’s face it – no one will die if the show or new exhibit doesn’t open.
On the other hand, the show must go on – so you do have some built-in deadlines to work with. At the regional theaters I worked for, we had a performance season that ran from September through June. So I found I had a few calendar-based deadlines I could use. The end of the calendar year was one. The end of the season was another.
The last was a few months from the start of the new season. That’s when raising money for an arts organization was especially important. Why? We were making final decisions about what we could offer. And those decisions revolved around what we had to spend.
Donors or patrons?
One of the consistent problems I faced as a fundraiser was an inside problem. Who “owns” the list, marketing or fundraising? What’s the priority, signing on new subscribers or finding new donors? Can you raise money from someone who is not a subscriber yet?
Of course, this is a leadership issue. And a philosophical one.
Leaders should never allow a tug-of-war between the two income-generating departments. Create one team. One set of goals. And philosophically, the answer is so simple – though too rarely understood. Quit looking at it from the organization’s point of view and start looking at it as a patron/donor.
When you can get past this challenge, the two departments can work dynamically together. And then both are more successful. When donors and patrons are treated as individuals, they’re more likely to be loyal.
When they get a consistent stream of communications, not some from here and some from there, they won’t be confused.
So get your systems together. Stop fighting over territory. Start working together.
Controversy
Unless yours is a particularly staid art form, you may find your donations vary based on the public’s reactions to your organization’s work. If yours takes on challenging topics, you know you risk losing donors – sometimes large ones. If enough supporters are upset, it makes raising money for your arts organization difficult.
The best antidotes for this are education and relationships. If those donors are caught off guard or feel like the last to know, you might have problems. Bring them close, though, and that’s less likely. This is where working with artistic or education staff is important. You need their help!
Staff exhaustion
You rarely work 9-5 if you work in the performing arts. Get ready to put full days in at the office and then stay through to meet donors.
If you’re in a leadership position, it’s important to consider this. Offer your staff flexibility. Some days will need to be long – others can be short. If you’re a staff person, carve out that space. Take your lunch away from the office. Make some flexibility demands when you’re hired or during reviews.
It can be demanding. On the other hand, you’ll see a lot of good theater, dance, or music performed!

Advantages
Performances and openings and more
Arts organizations’ biggest advantage is art. They have tremendous opportunities to bring people directly to their mission. They can offer educational and social opportunities other types of nonprofits can’t. If you’re raising money for an arts organization, that’s your big advantage.
Don’t waste it!
Donors love those opportunities, too. Many years ago, I reworked my organization’s donor benefits. We had been doing the old tote bag/t-shirt thing. Instead, we began offering open rehearsals, backstage tours, and dinners with artists. The chance to see behind the scenes and meet artists was much more appealing than a coffee mug!
Every time donors came to the theater, we had the chance to build on their love for it. And we had a chance to meet donors personally.
A common language
Chances are your donors share something important with you: you speak the same language.
Use it to help donors feel like the insiders they are. Just be sure it’s inclusive, not exclusive. The arts don’t need to be snotty.
You’ve shared experiences, too. Audience members know the quiet thrill of a curtain rising or that moment’s pause before applause washes over the room.
Feed their passion. Use these commonalities to build stronger relationships with supporters.
Self-interest
Arts lovers love art. So supporting their favorite art form provides something they can enjoy themselves.
They’re also often keenly interested in sharing their passion. So education programs for new audiences are terrific funding opportunities.
The bottom line
For those who love them, the arts are not frivolous. They’re not extras or nice-to-have. They’re what gives life depth and meaning. They’re how people come together – to wrestle with big questions, to understand the human condition, to expand their worldview.
To be effective as a fundraiser in the arts, you need to connect to your own love. Understand your art form. (Being an English/Drama major meant I could discuss plays with well-educated patrons and artists. That was important!) Wear your passion on your sleeve.
And remember: You don’t need to excuse your cause. Your organization won’t be for everyone. So find your people – they’re already in your audience or building.
Meet them, listen to what they say – and then use the information to talk to other donors and possible donors.
It’s rewarding work. I will never stop missing it, myself. And the people I bonded with years ago over our shared love for theater are still some of my favorite people.
It’s an exciting privilege to work for an organization creating great art. Enjoy every second you can!
Completely unsolicited plug ⬇️
If you work with an arts organization – particularly a performing arts organization – there’s a book I think you’ll want to read. It’s called Run It Like A Business, by Aubrey Bergauer. I’m several chapters in, and my mind is already buzzing with ideas.
Mary, fundraising for the arts involves unique challenges and opportunities. Your post nicely identifies many of these. Last year, I had an opportunity to hear Michael Kaiser speak. He’s THE arts turn-around consultant. He offered some great advice which I included in a blog post that folks can find here: https://michaelrosensays.wordpress.com/2015/05/15/im-sorry-but-mother-theresa-was-wrong/ .
Thanks, Michael. I will check that out!
You are so right on, as usual. Like you, I got started in my marketing and PR career with arts organizations, and what I learned at those organizations formed the basis for the skills I apply to international humanitarian organizations now. I just want to post this over and over as a blog: “Fundraising is about building relationships. It’s about connections between donors and your mission. That’s true whether you’re housing people, curing disease, or making art possible.”
Thanks, Jayne! We sure learned a lot back then, didn’t we? And it’s true – the basics are the basics, whatever the mission.
Thanks so much for commenting – I love to hear your perspective.
Hartford Stage understood this. It was something Nikos at the Williamstown Theater Festival also understood. A few years after those experiences, I worked at a really awful theater (now bankrupt and gone) and the Executive Director kept asking me for Hartford Stage’s “secrets” for fundraising. She kept thinking there was some trick, some step-one-step-two-step-three-MONEY! The idea of being a true part of the community, of building personal relationships with a variety of people, the idea of *constant* cultivation – she would just shrug and say, “I don’t have time.”
We had a few things going for us – all of what you said, plus I think we were a bit ahead of the curve with telephone fundraising then. And even there, the idea was about staff for that function, not an outside firm, and relationships. We did a lot of learning by doing, especially when I first started, but sometimes you learn really valuable things that way.
If you don’t have time for donors, they won’t have time (or money) for you!
Mary, love the clarity of your writing, and the emphasis on arts organizations. Great points.
Thank you, Susan!
Agreed, Susan !!
Don’t forget about text-to-give! We’ve worked with a number of arts organizations to set up an effective text to donate service for them. Texting and mobile giving are so powerful that it’s amazing these technologies are still so underrated in the nonprofit community. SMS, for example, is truly a cinderella technology for nonprofits and social enterprises.
Texting is cheap, fast and easy. Has almost zero barrier to entry. And is built into every phone. People in lower-income communities, not just in the U.S. but around the world, have been utilizing SMS to give to charity.
We’ve been helping nonprofits use text messaging to raise funds since 2008. We offer a text to donate service that is affordable and effective. Learn more https://gmg.cm/blog/do-sms-donations-work
Very useful blog for me as a newbie in fundraising from abroad (Paris, France), where the culture is very much ”public funding” oriented in my new line of business (theatre). I have 15K€ to raise from scratch with to produce a show. I’ve targeted specific potential donors (businesses) and I’m trying to craft a great letter to initiate first contact…. You’re helping a lot here. I find it very hard honestly…. and challenging (why on earth would they GIVE my organization…) etc. etc.
Thank you, Jen! If I might make a small suggestion for you? Don’t let yourself think that donors won’t want to give. Think about why they would. It can be tough with businesses… they’re more likely to make a marketing, rather than philanthropic, decision. So give them some reasons to want to do that, as well. Also: your letter by itself isn’t likely to do it all. Follow up will be everything. Let them know in your letter that you will be calling. Then on the call, listen as much as you talk. Even with businesses, it’s still all about relationships!
Good luck! Let me know how it goes?
Very true. As a former business owner having had to “sell” consulting services, I cannot disagree 😉 Now the “why they would give” is the tricky part ! Thanks for your support Mary.
Recaudar dinero para organizaciones artísticas requiere creatividad y dedicación. Este artículo de M. Cahalane ofrece consejos prácticos y una perspectiva refrescante. ¡Gracias por arrojar luz sobre este tema importante! https://whydonate.com/es/blog/ideas-para-recaudar-fondos-para-museos/