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How you can harness the power of a niche brand

According to Brand Marketing Blog, niche brands are better than broad brands. They say: A niche brand is one that is very meaningful to some people, but not applicable to most people. Niche brands seek to create deep relationships with a subset of potential customers, and ignore the rest.  Broad brands have high brand recognition […]

Filed Under: Blog, Donors Tagged With: donor experience, donor focus, donor relations

The Ultimate Guide On Donor Experience

I recently had the pleasure to present a talk on donor personas to my local Tech 4 Good community group. During the discussion that we had, I made a comment that using a person’s first name in communication was not going to cut it for the donor experience. Someone asked me why that isn’t enough. […]

Filed Under: Blog, Donors Tagged With: donor care, donor data, donor experience

What does donor love really mean?

Is donor love just a tactical means to an end? Is donor love a recognition that fundraising should be about relationships, not transactions? It can mean a lot of things. But today, I want to say it’s about recognition, respect, and shared values. Recognition Not everyone is your potential donor. The people who do choose […]

Filed Under: Blog, Donors Tagged With: donor care, donor communications, donor love

Five ways to steward potential donors before their first gift

By Carrie Rice, Project Donor Love Can you steward donors before their first gift? #Donorlove is frequently focused on what happens after someone makes a donation, such as thanking donors and encouraging donor retention. In fact, everyone who interacts with your organization is a potential donor. Applying a few stewardship best practices with each person […]

Filed Under: Blog, Donors Tagged With: donor love, Fundraising, prospects

Straight talk about donor love

Straight talk about donor love Is the idea of donor love just fluff? The answer depends on you. But first, let’s clear a few things up. Maybe it will make you more comfortable. Here’s what donor love isn’t: This is love in the sense of philanthropy. That is, the love of humankind. In this sense, […]

Filed Under: Blog, Donors Tagged With: donor communications, donor love, donor retention

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