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Your donors want to know: will you still love me tomorrow?

Tell the truth: does your organization love them and leave them? I’ve noticed a few situations where gifts to large, national organizations – even memorial gifts, no less – have resulted in truly bad donor care. These are organizations that spend tremendous resources on acquisition and “awareness”. Like fancy television campaigns and a constant stream […]

Filed Under: Blog, Donors Tagged With: donor love, donor retention, thank you letter

The case of the disappearing donor

The disappearing donor. There I was. In my kitchen, minding my own business. And the envelope appeared. Oh, I’d seen its like before. Always brought me heartache. So if I knew what was good for me, I would have put that newsletter down and walked away. Guess I was looking for trouble. And there it […]

Filed Under: Blog, Donors Tagged With: donor focus, donor love, donor newsletters

Advanced Donor Stewardship: How to Keep Your Donors Giving Year after Year

by Joe Garecht Advanced donor stewardship Stewardship is one of the most important components of the fundraising process.  Prospecting, cultivation, and asking are certainly important… but in my experience, building a strong donor stewardship system should be your top priority if you want to strengthen your development program. For many fundraisers, this comes as a […]

Filed Under: Blog, Donors Tagged With: donor care, donor retention, donor stewardship

Do you know what your donors want?

Do you know what your donors want? Should you find out? Fundraising is about engaging and persuading. You could even say sales. (I know, that sounds so cold. But it’s true.) I was reading a blog about arts marketing that I enjoy, Marketing the Arts to Death. In Arts Marketing Doesn’t Work Because It’s Irrational, […]

Filed Under: Blog, Donors Tagged With: donor feedback, donor survey, what donors want

26 ways to show your donors they matter

How many different ways can you engage and thank your donors? One great thing about this time of year is that we are thinking about gratitude. Donors aren’t like mushrooms – if you ignore them, they WILL go away. There is no end to the ways you can create great experiences for your donors. Here […]

Filed Under: Blog, Donors Tagged With: donor stewardship, gratitude, thank you

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