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Put it in writing

It’s fun when something you should do is also something you enjoy doing. I’ve grown to truly enjoy sending hand-written thanks (and other notes) to our donors. It’s partly the challenge. For instance, after the end of the year, I had more than 70 in a backlog. That was one marathon note-writing session! But I […]

Filed Under: Annual Giving, Blog, Donor communications, Thanks Tagged With: appeal writing, donor relations, donor-focused, thank you letters, thank you notes, writing for donors 4 Comments

Triage and nonprofit fundraisers

Nonprofit fundraisers could use some applause I wrote last week about our smaller donors and how wonderful they are. The often unsung backbone of many organizations (or the smart ones, anyway), these folks don’t ask for much and offer what’s probably a lot to them. But without sounding too self-serving, I’d like to celebrate another […]

Filed Under: Fundraising, Thanks Tagged With: fundraiser, nonprofit staff, thank you 4 Comments

Thank you. You’re wonderful.

“Piglet noticed that even though he had a Very Small Heart, it could hold a rather large amount of Gratitude.”― A.A. Milne, Winnie-the-Pooh Thank you. It’s the season for turkey and over-eating. But also, and much more filling, for gratitude. Gratitude has a way of resetting our outlook. It’s just about impossible to be truly […]

Filed Under: Blog, Thanks Tagged With: gratitude, thank you 2 Comments

Don’t break my heart.

Don’t break my heart. Remember that fundraising is always personal. You might think I’m writing about the one that got away. The donor we courted and counted on. And then disappeared. We’ve all been there, right? It’s frustrating… sometimes, it breaks your heart. But today I’m writing as a donor. And about communications that reduce […]

Filed Under: Annual Giving, Blog, Donor communications, Thanks Tagged With: appeal writing, communication, donor retention, Donors, emotion, Fundraising, thank you letters 1 Comment

People, this is NOT a thank you!

People, this is NOT a thank you. This is a poorly done appeal badly disguised as a gift acknowledgment. There’s no gratitude here. And there’s no reason to give, either. Two sentences. That’s what’s spared for the donor. Fifty percent of the front page is about asking for another gift. One hundred percent of the […]

Filed Under: Blog, Donor communications, Thanks Tagged With: donor relations, stewardship, thank you letters 12 Comments

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