What you want to know about donor segmentation We all know the golden rule: “Treat people the way you’d want to be treated”. However, as a fundraiser, this doesn’t always make sense. You simply don’t have time to meet with every donor in-person or write thousands of handwritten thank you letters. Instead, it’s better to […]
Donor relationships
Lapsed donors: you don’t really want to say goodbye, do you?
Are you thinking about lapsed donors right now? We’ve been living through a few years of crisis, calamity, catastrophe… you name it. From Covid to conflict, it’s been a heck of a ride. This climate has been good to some organizations. Human services and international aid – these are needs that are ever-present in people’s […]
Where are all my stories hiding?
Where do you find the stories you need? So you’re (more) convinced that stories are the way to win over hearts. But now comes the big challenge. Where do I find our stories? I understand. It’s hard! We’ve all been carefully trained to judge our work using metrics. (And you must do that!) But what […]
Are donors the problem with fundraising?
Are donors really the problem with fundraising? There is a concept being talked about in some fundraising circles – “donor dominance”. The idea is that some donors behave badly (true enough) and because of that, all donors must be… I’m not really sure. Educated? Chastised? Maybe just taught to understand that while we welcome their […]
4 excuses for not creating a donor newsletter
You don’t have a donor newsletter? Why not? Starting a new project can be scary, I know. It’s one more thing on the to-do list. But effective donor communications, including a donor newsletter, mean better and longer donor relationships. And that means more funding. So here are some excuses – and of course, the arguments […]
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