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What are you doing for your loyal donors?

Your loyal donors matter My friend Barbara O’Reilly is that wonderful combination of truly caring and brilliant. And this post is thanks to an important point she raised in one of her emails. (You can get yours here… well worth it!) She wrote about how often fundraisers think in terms of moving donors into larger […]

Filed Under: Blog, Donor retention, Donors Tagged With: donor care, donor relationships, thank you letters

Top Recommendations for Preventing Donor Fatigue and Burnout

You think you have it all figured out—then, for seemingly no reason at all, you notice that your donations are falling. What happened? The dreaded donor fatigue spells trouble for nonprofits. It’s frustrating when it seems like your organization isn’t doing anything wrong, but you’re bleeding donors anyway. Frequently, though, this has less to do […]

Filed Under: Blog, Donor retention Tagged With: donor care, donor fatigue

4 Best Practices for Increasing Nonprofit Donor Retention

When donors continue giving to your nonprofit year after year, it lays the foundation for sustainable growth and long-term impact. In addition to the more stable, reliable funding that longtime supporters can provide, retention is much more cost-effective than acquisition. Nonprofits often spend up to $1.50 per dollar raised to acquire a new donor. But […]

Filed Under: Blog, Donor retention Tagged With: donor care, donor retention

5 Ways to Center Donors In Your Marketing Strategy

As the years go by, donors’ expectations evolve. For nonprofits looking to connect with their audiences in 2025, this means tailoring your outreach experience to their expectations and centering them in your marketing strategy.  But how can your nonprofit speak to every individual donor? Nonprofits use individualized strategies for forging relationships with major donors. But […]

Filed Under: Marketing Communications Tagged With: donor care, marketing communications

Choose Humanity: Why Real Conversations Beat Automation

Don’t automate your communication Every day it seems there’s another shiny new toy, based on AI, to make fundraising faster and easier. It’s surely tempting for an overworked nonprofit staffer with scary-big goals to hit. But while there are certainly areas that might be turned over to automation, communicating with the people who support your […]

Filed Under: Blog, Donor communications Tagged With: AI, donor care, donor communications

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