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Don’t invoice me when you want a gift

Playing cute tricks with donors isn’t the win you think it is I’ve been stewing about a certain kind of gift solicitation. I’ve hesitated to write about it. But I get more annoyed the more I think about the damage these things can do. Want some examples? This is an email I got. (Good organization; […]

Filed Under: Blog, Donor communications Tagged With: appeals, donor care, donor choice 15 Comments

Can we talk about donor care?

You know taking care of your donors is one of the most important things you can do I’ve recently written about thank you letters and donor retention. Yes, they’re very much connected. But it’s now that time of year… tax season. And your donors are likely going through the drudgery of pulling together their records, […]

Filed Under: Blog, Donors, Thanks Tagged With: donor care, donor relationships, donor retention Leave a Comment

What you’ll want to know about fundraising for introverts

A while back, I wrote about fundraising and introverts. And a while before that, I gave a presentation about the same topic. Of course, that’s because I am an introvert. Are you? Do you work with people who are? Then I’ve got a deeper dive into the topic for you! Brian Saber recently released a […]

Filed Under: Blog, Fundraising Tagged With: donor care, self care Leave a Comment

People are people… even donors

Let’s talk about donors. We fundraisers seem to have complex feelings about donors. Are they your boss? Do you need to worry about a “savior complex”? Or are they a source from which you extract money? Are they friend or foe? People are people… and donors are people, too. To borrow from Depeche Mode, donors […]

Filed Under: Blog, Donors Tagged With: donor care, donor communications, donor relationships, donor retention Leave a Comment

Feel good or fear? How you can move donors to act

Knowing when fear and good feelings move donors to act is important. Here in the northern hemisphere, the sun is shining, the weather is warm… it’s summer. My favorite time of year. That means it’s time to start thinking about your year-end appeal. I know, it sounds nuts, right? But if you want the chance […]

Filed Under: Blog, Donor communications Tagged With: appeal writing, donor care, fear Leave a Comment

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