Getting a donor to give once is hard enough, but getting them to give again is where many nonprofits stumble. A first gift often comes with a burst of energy and a “thank you” email, and then silence. Weeks or months go by, and the next time a donor hears from your organization, it’s another […]
How to write a thank-you letter that builds relationships
I recently received a thank-you letter. It was awful. And it made me so angry… not just personally. But the waste! The simple way they made a donor feel insignificant. The way they bragged. It hurt my heart. So, I’m writing a little refresher for you. I don’t want your thanks to ever be awful!. […]
What are you doing for your loyal donors?
Your loyal donors matter My friend Barbara O’Reilly is that wonderful combination of truly caring and brilliant. And this post is thanks to an important point she raised in one of her emails. (You can get yours here… well worth it!) She wrote about how often fundraisers think in terms of moving donors into larger […]
4 Ways to Turn One-Time Donors Into Long-Term Supporters
You’ve just wrapped up a successful fundraising campaign. The donations are in, the thank-yous are sent, and the team is celebrating a job well done. But what happens to all those new names on your donor list? Converting one-time donors into long-term supporters is a vital step toward building a sustainable funding base for your […]
Top Recommendations for Preventing Donor Fatigue and Burnout
You think you have it all figured out—then, for seemingly no reason at all, you notice that your donations are falling. What happened? The dreaded donor fatigue spells trouble for nonprofits. It’s frustrating when it seems like your organization isn’t doing anything wrong, but you’re bleeding donors anyway. Frequently, though, this has less to do […]