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Are you making it hard to give?

Are you getting between donors and your mission? With the best possible intentions, you just might be. It’s the curse of knowledge that every dedicated fundraiser develops. You know your organization’s work, inside and out. (You have to if you’re going to do a great job – so I know you do!) You understand the […]

Filed Under: Blog, Donor communications, Thanks Tagged With: donor communications, donor retention, Fundraising Leave a Comment

How you can appeal like a Girl Scout

Girl Scouts have a great product. Do you? Sure, your organization probably doesn’t sell Girl Scout Cookies. But those cookies didn’t become wildly popular in a vacuum. They’re good. Really good. And they’re special because you can’t just find them on the store shelves. So think about: What is your organization really, really good at? […]

Filed Under: Blog, Donor communications, Thanks Tagged With: appeal writing, donor communications, donor relationships Leave a Comment

Does your thank you letter really matter?

Yes. Your thank you letter matters. I once saw an opinion that I couldn’t disagree with more. I’m paraphrasing, but it went something like this: Donors should be happy with whatever thank you letter they get. Worrying about a real signature or other things is a sign of donor dominance. So much nonsense! Your donors […]

Filed Under: Blog, Thanks Tagged With: donor relationships, thank you letter, your thank you letter matters 4 Comments

Do your thank you letters need a little help?

I want you to raise more money. So I want you to fix your thank you letters. I understand why thank you letters might seem an afterthought. When I first started working in development, I felt comfortable around data and record-keeping. It felt neat and orderly. You plug the numbers in correctly, and you get […]

Filed Under: Blog, Donor communications, Thanks Tagged With: Donors, Nonprofit, thank you letters, Writing 20 Comments

You talking to me? Or why you must focus on donor retention

My mailbox leaves me wondering. We’ve all been reading a lot about donor retention. Maybe so much talk it’s in danger of becoming just another buzzword. But I think it’s critically important. And I’ve seen how powerful a really engaged donor base can be. Organizations benefit from more support, sure. But there’s also something about […]

Filed Under: Blog, Donor communications, Thanks Tagged With: annual appeals, donor retention, thank you letters 10 Comments

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