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How to write a thank you letter when you’re feeling stuck

You’ve been working hard on that last campaign. And now, you have new gifts! After the celebration, you begin to wonder. How can you write a thank you that works? Where do you start? Here’s my quick thank you letter how-to First, a confession: I used to write rote, boring, perfunctory thank you letters. And […]

Filed Under: Blog, Thanks Tagged With: donor love, donor relations, thank you 16 Comments

Watch your weenie words

I call them weenie words. Hedges. Qualifiers. And I don’t like them. Now, I don’t think of myself as a bold person. As a kid, I was an eager follower, not the leader. I do more listening than talking, content to let someone else lead the conversation. I’m cautious. I don’t make fast decisions. But […]

Filed Under: Blog, Donor communications Tagged With: donor communications, fundraising appeal, thank you 2 Comments

How to make #GivingTuesday more than a gimme

Soon it will be #GivingTuesday. My inbox, and yours, will overflow with messages from every nonprofit we’ve had contact with in the past. Too many of the messages will be the same: Send us money, because… #GivingTuesday! Let’s remember what this day was meant to be: Celebrated on the Tuesday following Thanksgiving (in the U.S.) […]

Filed Under: Blog, Fundraising Tagged With: donor retention, generosity, thank you 1 Comment

Is gratitude really hurting our sector?

Is gratitude really hurting our sector? Too much gratitude? A few weeks ago, my friend Vu Le posted another of his thought-provoking pieces, Is there such a thing as too much gratitude? Yes, and it’s been harmful to our work. I want to be clear: I mean both friend and thought-provoking with zero snark. I […]

Filed Under: Blog, Donors, Thanks Tagged With: Fundraising, gratitude, thank you 5 Comments

Do you have a thank you program?

Today, I want to amplify something Bloomerang wrote about in a recent article. There’s a specific good idea in the article (more on that, I promise). But there’s also a link to a terrific report about your thank you program. You don’t want to miss it! Yes, program. Do you plan thanking donors in those […]

Filed Under: Blog, Thanks Tagged With: donor communications, donor retention, thank you 7 Comments

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