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26 ways to show your donors they matter

How many different ways can you engage and thank your donors? One great thing about this time of year is that we are thinking about gratitude. Donors aren’t like mushrooms – if you ignore them, they WILL go away. There is no end to the ways you can create great experiences for your donors. Here […]

Filed Under: Blog, Donors Tagged With: donor stewardship, gratitude, thank you 4 Comments

4 ways you might be making it all about you

And why making it about you is a mistake We all do it from time to time. We fall a little in love with our own organization. Or we get a little tired of the hard work. Then we forget that good fundraising focuses on the donor and the mission. Are you making these mistakes? […]

Filed Under: Blog, Fundraising Tagged With: donor care, donor focus, thank you 9 Comments

12 ways you can thank your donors

Saying thank you is a critical part of fundraising. Sometimes, we can focus most attention on getting a gift. But great thanks are key to getting the next gift. Here are 12 ideas of how to thank your donors. 1. A prompt, personal, sincere thank you letter This is the least you should do, of […]

Filed Under: Blog, Thanks Tagged With: donor love, donor retention, thank you 5 Comments

How to address hard truths in the era of fake news

Hard truth or fake news? (Yes, this is still a piece about fundraising and nonprofits) I watched the press conference wind to an end. At that point, the spokesperson uttered demonstrably incorrect words and walked away from the podium. Boom. The intent was obvious: my “facts” will trump your “fake news”. Obviously, our current situation […]

Filed Under: Blog, Donor communications Tagged With: donor focus, empathy, thank you 3 Comments

How your crummy thank you feels

Your crummy thank you feels bad Put yourself in your donor’s shoes. Sometimes saying thank you is treated as an administrative (boring) necessity. It should be an integral part of building strong donor relationships. But the really sad thing is it’s so easily fixed! Think about the little cartoon above. If your thank you letter reads […]

Filed Under: Blog, Thanks Tagged With: donor relations, thank you 2 Comments

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