You’ve been working hard on that last campaign. And now, you have new gifts! After the celebration, you begin to wonder. How can you write a thank you that works? Where do you start? Here’s my quick thank you letter how-to First, a confession: I used to write rote, boring, perfunctory thank you letters. And […]
What’s in a name? Respect
Do names matter? A few weeks ago, Roger Craver wrote about an issue dear to my heart. Having been caught in a tweetstorm with Whiny Donor, my tweets on the subject were mentioned. Whiny, Clay Buck, Tom Ahern, and I all complained about how organizations ignored our names because using two different names on a […]
Who is your annual report working for, anyway?
Even in smaller organizations, an annual report has a way of taking up a lot of space. (Or time, but they’re the same thing, I’m told.) Day-to-day work halts. Reports are requested from all departments. Designers and writers are hired. An annual report is often seen as the one marketing piece worth investing in. After […]
How you can harness the power of a niche brand
According to Brand Marketing Blog, niche brands are better than broad brands. They say: A niche brand is one that is very meaningful to some people, but not applicable to most people. Niche brands seek to create deep relationships with a subset of potential customers, and ignore the rest. Broad brands have high brand recognition […]
What Facebook can teach you about trust
Who do you trust? As I write, Facebook founder Mark Zuckerberg is answering questions in the Senate. He’s avoided this session to date. Today, he can’t. And that’s because his business model and a sloppy thirst for income led to a frightening abuse of users’ information. Yes, we’ve all heard it before: if you’re not […]
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