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Serve it like a pizza

Pizza and fundraising… what in the world do they have in common? There’s a small pizza place in our town. It began life as a smaller off-shoot of a chain. The pizza was ok. Mostly we went because it was conveniently close. A few weeks ago, it became obvious that the place was under new […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: Customer service, relationship fundraising 6 Comments

Has your donor reached her limit?

Imagine how a donor feels when she’s reached her limit “No, we can’t do that. But it’s a good idea. You should definitely offer that suggestion.” “I can’t. I’ve run out of allowed suggestions.” “Oh, well, they limit them to make it easier on them.” Had enough yet? The above was a real conversation I […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: Customer service, donor retention, Fundraising 8 Comments

Triage and nonprofit fundraisers

Nonprofit fundraisers could use some applause I wrote last week about our smaller donors and how wonderful they are. The often unsung backbone of many organizations (or the smart ones, anyway), these folks don’t ask for much and offer what’s probably a lot to them. But without sounding too self-serving, I’d like to celebrate another […]

Filed Under: Fundraising, Thanks Tagged With: fundraiser, nonprofit staff, thank you 4 Comments

Have you failed today?

Have you failed today? I hope so! Because when you fail, you have the chance to learn something. And often, it’s the only way we really learn. When I was young, I observed that nine out of ten things I did were failures. So I did ten times more work. George Bernard Shaw If you’re […]

Filed Under: Blog, Caring for yourself, Fundraising, Nonprofits Tagged With: failure, learning, Nonprofit 4 Comments

Is your board making you crazy?

Is your board making you crazy? Driving you right up the wall? You’re not alone. A committed and inspired board leads to a strong organization. A dysfunctional board or one that’s not inspired makes it almost impossible for the organization to succeed. Development staff often spot any board problems. To succeed in our work, we […]

Filed Under: Blog, Boards, Fundraising Tagged With: Board of directors, Fundraising, Nonprofit organization 4 Comments

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