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Donor Communications

Choose Humanity: Why Real Conversations Beat Automation

Don’t automate your communication Every day it seems there’s another shiny new toy, based on AI, to make fundraising faster and easier. It’s surely tempting for an overworked nonprofit staffer with scary-big goals to hit. But while there are certainly areas that might be turned over to automation, communicating with the people who support your […]

Filed Under: Blog, Donor communications Tagged With: AI, donor care, donor communications Leave a Comment

How to Elevate Your Supporter Experience in 2025: 10 Proven Strategies for Fundraisers

Supporters don’t just give to charities—they give to people, experiences, emotions, and connections. And in 2025, expectations are higher than ever. Fundraising success isn’t just about asking for money; it’s about creating meaningful supporter experiences that keep donors engaged, inspired, and coming back time and again. Here are 10 ways to enhance your supporter experience […]

Filed Under: Blog, Donor communications Tagged With: donor love, donor retention, supporter experience Leave a Comment

What’s the ask?

I’m a sucker for a good story. Yesterday, despite a library book I hadn’t even started, I went to the bookstore and came home with four more novels. Lately, I’ve needed some good space opera to take me far away from our current reality. And it’s that “take me away” part that’s key for me. […]

Filed Under: Blog, Donor communications Tagged With: fundraising asks, storytelling Leave a Comment

Follow these rules and raise more

Here are some basic rules that I use when I write to donors. After many years writing for donors, there are a few rules I always keep in mind. Because I know when I do, what I write raises more. So consider following these rules as well. I hope they help! Rule 1. Kind beats […]

Filed Under: Blog, Donor communications Tagged With: donor communications, writing for donors 2 Comments

Quick tips to improve your fundraising writing

Does your fundraising writing produce less than satisfying results? I’ll be honest: Creating good donor communications is a constant learning experience. But you can do some things to help today. Here are some tips for you. Unmarry your “brand”. That is, unchain yourself from the collection of fonts, colors, and language being pushed at you […]

Filed Under: Blog, Donor communications Tagged With: appeal writing, donor communications, thank you letters 1 Comment

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