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Think you’re too small to care for donors?

Think you’re too small to care for donors? Think again. If you raise money, you can care for your donors. No excuses. Because if you want to keep raising money, you must take good care of your donors. If your organization is small, you should know you’re not alone. Most nonprofits have annual budgets under […]

Filed Under: Blog, Donors Tagged With: cycle of giving, donor care, small organization 3 Comments

Don’t make my aunt write your acknowledgment

Don’t make my aunt write your acknowledgment I was ticked off into writing. It wasn’t what I’d planned to start with. But for my very first post at Hands-On Fundraising, I wrote about a situation that really upset me. To recap: A dear friend lost his mother. At the funeral home, handy forms suggested memorial […]

Filed Under: Blog, Fundraising Tagged With: donor care, donor respect, good fundraising 7 Comments

Oh, brave new world

Oh, brave new world Is it just me? I’m feeling more Huxley than Shakespeare right now. Many of us in the nonprofit world are feeling anxious. The future is scary. It’s clearer every day: we’re going to have to up our games. Here in the U.S. changes in our social safety net, along with possible […]

Filed Under: Blog, Planning Tagged With: donor care, self-care 7 Comments

How to make your donors feel special

How to make your donors feel special You understand how important retention is. And if you’re overworked and underfunded then it’s even more critical that your donors feel fiercely loyal to your organization. And you’re already doing what you’ve been told: All of this is about a mindset that puts donors at the center of […]

Filed Under: Blog, Donors Tagged With: donor care, donor relations Leave a Comment

The trouble with your entitled donors

Entitled donors? What rights do your donors have? How concerned are you about your donors’ concerns? Have you thought about what they’re owed from your organization – or from you? How about something basic: how much control do they have over what communications they receive? Can they request less mail or email – and have […]

Filed Under: Blog, Donor communications Tagged With: donor care, fundraising appeal 6 Comments

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