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The trouble with your entitled donors

Entitled donors? What rights do your donors have? How concerned are you about your donors’ concerns? Have you thought about what they’re owed from your organization – or from you? How about something basic: how much control do they have over what communications they receive? Can they request less mail or email – and have […]

Filed Under: Blog, Donor communications Tagged With: donor care, fundraising appeal 6 Comments

5 Donor Stewardship Tactics Designed for Year-End Giving

5 Donor Stewardship Tactics Designed for Year-End Giving End-of-year or EOY fundraising is a high-stakes time for many organizations. The focus is often directed toward receiving as many donations as possible. However, the foundation of your EOY fundraising should be donor stewardship. After all, your current supporters are most likely to give to your year-end […]

Filed Under: Blog, Donor communications Tagged With: donor care, donor relationships, year-end giving Leave a Comment

Fundraisers: What you should do right now to be human

It’s been quite a week to be human, hasn’t it? I’ve been talking with colleagues about how the U.S. election will affect our organizations. And what we can do about it. One thought will not leave my head. Let me go back a step to explain, though. Last Wednesday morning, one of the things I […]

Filed Under: Blog, Donor communications Tagged With: communications, donor care, nonprofit community Leave a Comment

4 ways to love the donors who love you most

How are you caring for your most loyal donors? I did a presentation a couple of weeks ago for Pamela Grow’s Motivate Monday series. We had a good time talking about ways to show some #donorlove. I wanted to share the ideas with you. Because they’re easy, inexpensive and great for building donor relationships. But […]

Filed Under: Annual Giving, Blog Tagged With: donor care, donor relations, loyal donors 1 Comment

How to be a donor detective

How to be a donor detective Searching for clues… After decades together, I learned my husband didn’t like pineapple. It was shocking, really, that I’d missed something like that. Do you feel like that about your donors, too? What clues might you have been missing? A successful fundraiser is a detective. The best retailers have created […]

Filed Under: Blog, Donors Tagged With: donor behavior, donor care, donor emotions 11 Comments

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