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Don’t make my aunt write your acknowledgment

Don’t make my aunt write your acknowledgment I was ticked off into writing. It wasn’t what I’d planned to start with. But for my very first post at Hands-On Fundraising, I wrote about a situation that really upset me. To recap: A dear friend lost his mother. At the funeral home, handy forms suggested memorial […]

Filed Under: Blog, Fundraising Tagged With: donor care, donor respect, good fundraising 7 Comments

Has your fundraising program stalled?

Has your fundraising program stalled? Let me start with a story. Many years ago, when we were first married and before kids, my husband and I took a trip out to California. We wanted to see San Francisco and visit my brother, then in Salinas. When we got to San Francisco, we were looking around […]

Filed Under: Blog, Fundraising Tagged With: donor journey, donor loyalty, fundraising programs 1 Comment

Need a culture of philanthropy? 8 ideas to cultivate one

By now, everyone has heard about how important a culture of philanthropy is to our organizations. But how many are really building one? First, let’s be clear about what a culture of philanthropy means. Philanthropy is “love for humankind”. Well, isn’t that what we’re doing every day? Isn’t that the point? Culture has many definitions, ranging […]

Filed Under: Blog, Fundraising Tagged With: culture of philanthropy, philanthropy is mission 7 Comments

4 ways silos are toxic to fundraising

Silos are toxic to fundraising The more we learn about what works in fundraising today, the more we’re encouraged to focus on the donor’s journey or the donor’s experience. Customer service – something that has always been important – is suddenly getting more notice. That’s a really good thing. One thing guaranteed to hurt customer service […]

Filed Under: Blog, Fundraising Tagged With: donor relationships, nonprofit management, silos 6 Comments

How to grow a culture of philanthropy

How to grow a culture of philanthropy Definitions of culture: (Miriam Webster) 5 a: the integrated pattern of human knowledge, belief, and behavior that depends on upon the capacity for learning and transmitting knowledge to succeeding generations 5 c: the set of shared attitudes, values, goals, and practices that characterize an institution or organization What’s […]

Filed Under: Blog, Fundraising Tagged With: Fundraising, nonprofit management 6 Comments

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