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After the ask: why donor engagement matters

Donor engagement is critical. How are you doing? You’ve probably seen donor retention numbers over the last several years. Over the last five years, donor retention rates have been between 44% and 46%. That’s not good. And acquiring new donors has only gotten harder and more expensive. (But don’t stop trying!) So, what are you […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: donor journey, donor relationships, donor retention 3 Comments

Fundraising in a time of pandemic

Chances are, you’re reading this at home. With the coronavirus raging through the world, the best defense we have is social distancing. It’s hard. For some, it’s dangerously hard. But it’s what we have. That means a great number of people find themselves at home – without a job, or unsure of their job. So […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: donor communications, donor retention 4 Comments

Is our world moving too fast for empathy?

If part of your work is communicating with donors, your job might be getting harder. Is our world moving too fast for empathy? We’ve heard that human attention spans are now shorter than those of goldfish. We know more people are reading online, and fewer are reading on paper. And we have also known that […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: donor communications, empathy 1 Comment

Donor CARE – and you

We never met in person. But John Haydon was my friend. There’s a good possibility he was yours, too. That’s just how he was. On March 8th, I joined a large group of his family and friends at a memorial service. It was so well suited to John – leaving people moved and sad, but […]

Filed Under: Blog, Donor communications, Fundraising Tagged With: donor care, donor retention 2 Comments

Is your fundraising program missing this essential ingredient – consistency?

Fundraising’s essential ingredient: Consistency. I know we live in an age of minuscule attention spans. Advertising always screams NEW! So it’s easy to miss how important something as homely and useful as consistency can be. But it’s key to a strong fundraising program. Consistency takes many forms. Here are a few reasons why it’s so […]

Filed Under: Blog, Fundraising Tagged With: donor communications, donor data, Fundraising Leave a Comment

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