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Donor identity: How do your donors see themselves?

Understanding donor identity will strengthen your fundraising. My daughter graduated from Oberlin College. At the ceremony, speakers repeatedly encouraged the grads to go change the world. They were greeted with loud cheers. It was obvious that from alumni to faculty, to graduating students and their younger friends, Oberlin has a strong sense of self. It’s […]

Filed Under: Blog, Branding, Donors Tagged With: donor identity, donor retention, donor survey 2 Comments

How to Create a Seamless Supporter Journey (and Build Loyal Donors for Life)

As fundraisers, we work hard to find and recruit new donors to our causes. But do you ever feel like your supporters are slipping away after their first gift? There could be a whole host of reasons for this. From a supporter not feeling properly thanked, to a lack of charity brand recall (“I loved […]

Filed Under: Blog, Donor retention, Donors Tagged With: donor relationships, donor retention Leave a Comment

Transform New Donors into Lasting Partners: Start Here!

New donors! You’ve done well. The last few months were busy ones. And the last few weeks of the year? Well, busy doesn’t begin to describe it. But you’ve welcomed new people to your cause, and that’s wonderful! Now: Keeping those new donors is critical, of course. But it also makes the question more pressing: […]

Filed Under: Blog, Donors, Fundraising Leave a Comment

5 Donor relations tips for shy people

Does wading into a room full of strangers terrify you? Are you sure you’ll have nothing to say? Afraid you’ll embarrass yourself with your tied-up tongue? Never fear. I’m an introvert who likes people, but I find the idea of glad-handing, networking or otherwise behaving like my extroverted colleagues intimidating. And I’ve been doing this […]

Filed Under: Blog, Donors Tagged With: donor care, donor relationships, introverts Leave a Comment

How to Segment New Donors for Effective Communications

Winning a new donor is always an exciting feat. Your mission has inspired yet another individual to support your cause, and that’s something to celebrate. However, once you pull in new donors, it’s time to start strategizing how to keep them around. Too few nonprofits focus on donor retention, and the numbers show it. In […]

Filed Under: Blog, Donors, Planning Tagged With: donor communications, donor relationships, donor retention 1 Comment

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  • Top Recommendations for Preventing Donor Fatigue and Burnout
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