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No thanks

Almost every day I receive an acknowledgment letter that misses the mark. We’ll call it a no thanks. But the one I received recently really offers a lesson in what not to do. Thank you fail It’s plainly generic, to begin with. Though my name and address appear on the letter, the salutation reads “Dear Friend”. […]

Filed Under: Blog, Donor communications, Thanks Tagged With: donor retention, Donors, Fundraising, Nonprofit, thank you letters, Thanks 21 Comments

Work in Progress

I’m a work in progress. So are you! I’ve been a fundraiser for a long time. Yet I still think of myself more as a student, not a teacher. And I’ve been feeling a little guilty about that. Instead of just soaking all those smarts up, shouldn’t I add something? I’m going to try. I […]

Filed Under: Blog, Fundraising, Nonprofits Tagged With: Fundraising, Nonprofit Leave a Comment

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