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How this thank you is the winning move for loyal donors

You call it demanding, I call it discerning. OK, I will admit it: I can be the El Exigente of donor communications. Picky, picky, picky. If a family member happens to be standing nearby as I open the mail, I drive them nuts. “This is a thank you letter? It’s all about them!” “My annual […]

Filed Under: Blog, Donor communications Tagged With: donor love, loyal donors, thank you letters

How to create something they will treasure

How to create something they will treasure Sad news this morning. We woke this morning to the news of David Bowie’s death. I had no idea he’d been ill. I’m not qualified to write about his music and life – so this isn’t about music. But this morning, an early response to a fan letter […]

Filed Under: Blog, Donor communications Tagged With: donor relationships, thank you letters

How to write a thank you letter when you feel stuck

September’s Nonprofit Blog Carnival gave you links to great articles on thanking your donors. But it can be hard, I know. Here’s how to write that thank you letter – even when you feel stuck. Here’s how to write a thank you letter when you feel stuck First, a confession: I used to write rote, […]

Filed Under: Blog, Donor communications Tagged With: donor-focused, gratitude, thank you letters

September Nonprofit Blog Carnival How do you say thanks?

How do you say thanks? When we give cheerfully and accept gratefully, everyone is blessed.― Maya Angelou We often focus on the end of the year as a special time to be thankful. But honestly, gratitude should be a daily practice for those of us working for great causes. How do you keep donors around? […]

Filed Under: Blog, Donor communications Tagged With: gratitude, Nonprofit Blog Carnival, thank you letters

Are you too pretty to work?

Have you gotten a really beautiful appeal recently? It could be an email, or it could be a fancy direct mail package. I have to wonder about their effectiveness. So many are pretty to look at, but not moving. And that’s a big problem. Shiny postcards on heavy paper. Four-color imagery and brand-specific fonts. Reverse type (because […]

Filed Under: Blog, Donor communications Tagged With: donor-centered fundraising, fundraising brochure, thank you letters

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