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Who is that newsletter for anyway?

Newsletter fails make me sad. The tagline said “thanking those who make a difference”, but I don’t think that’s me. Why? Because out of maybe 15 articles in the newsletter, 10 refer to large individual or foundation gifts. Like, millions large. And while the stated purpose of this newsletter is thanks, the headlines read like […]

Filed Under: Blog, Donor communications Tagged With: donor communications, donor newsletters, donor retention 10 Comments

The case of the disappearing donor

The disappearing donor. There I was. In my kitchen, minding my own business. And the envelope appeared. Oh, I’d seen its like before. Always brought me heartache. So if I knew what was good for me, I would have put that newsletter down and walked away. Guess I was looking for trouble. And there it […]

Filed Under: Blog, Donors Tagged With: donor focus, donor love, donor newsletters 4 Comments

Are you trying to make me cry?

Are you trying to make me cry? It keeps happening. And it makes me sad. And a little cranky. Newsletters or other pieces, intended for donors. That have forgotten they’re intended for donors. So I apologize if I’m repeating myself. (Then again, we know how effective repetition is, right?) But I  see it, over and […]

Filed Under: Blog, Donor communications Tagged With: Branding, donor newsletters, donor-focused 3 Comments

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