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You are here: Home / Blog / 7 words and phrases that should die

7 words and phrases that should die

Jargon wordsYou know what happens when someone tells you not to think about a pink elephant?

Suddenly you can’t get that creature out of your mind, right?

Something similar seems to be happening to me as I think and write about writing. My jargon-o-meter is on high alert these days.

So, for a little fun, here are some of the words and phrases that are currently high on my flop parade.

  • Utilize

    I’m sorry. There may be some technical reason to use this word. But for most of us, “use” works just as well without causing so much pain and gnashing of teeth. “Utilize” doesn’t make you sound smart. It’s just plain annoying. Please stop.

  • At the end of the day

    To me, this is just throat-clearing. Does what you’re saying change if you’re writing in the morning?

  • In these troubling times

    Fred Thompson keeps doing it as he tries to sell you a reverse mortgage. Investment firms, too. I guess they think that making people nervous will increase their sales. I think it’s a loser if you’re hoping to gain donations. Don’t remind people about how nervous they should be. Remind them about what great things they can do with a donation.

  • Drill down

    Couldn’t you just say what you mean? Why not “Let’s look at some of the details”?

  • For all intents and purposes

    What the heck DO you mean?

  • Incentivize

    Am I the only one who starts feeling itchy? This one screams “corporate speak” to me. I’m pretty sure I’m allergic.

  • Make a difference

    Guilty. I’ve done it. I bet you have, too. I’ve promised myself I’ll do better. Because “make a difference” is just filler. It doesn’t say anything. How will it make a difference? What kind of difference? A difference to whom? Be specific. Be tangible.

I know that you have your own collection of words and phrases that should die.

Utilize the comment box below and make a difference by sharing yours.

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Filed Under: Blog, Donor communications Tagged With: appeal writing, Donors, jargon 27 Comments

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Comments

  1. Mary Cahalane says

    August 20, 2013 at 10:45 pm

    I’m told some people are having trouble leaving comments. I’m not sure why, but I’m looking into it. I apologize!

    Reply
  2. Michael Rosen (@MLInnovations) says

    August 20, 2013 at 10:45 pm

    Mary, I enjoyed reading your list of words that should be taboo. I also appreciated your Wordle (http://wordle.net) graphic. You certainly could have produced a much longer list. I admire your restraint.

    Here are some other words or phrases that make me cringe:

    UNIQUE (or its cousin VERY UNIQUE). First, when people use the word “unique” to describe something, it’s usually something that is not truly unique; it’s usually something that’s just unusual or uncommon. Second, how can something be “very” one-of-a-kind?

    VERY. I was guilty of using this word before my editor at John Wiley & Sons mostly beat it out of me. Now, I use “very” only sparingly and deliberately. Generally speaking, “very” doesn’t really add much, it’s often hyperbolic, and it gets in the way of the real descriptive word.

    CAUTIOUSLY OPTIMISTIC. This phrase was popularized by former Secretary of State Alexander Haig. It has a slightly Orwellian ring to it. I’ll admit I still use this one, but I always kick myself afterward.

    PROUD. I wrestled a bit with putting this one on the list. Used properly, “proud” is a perfectly good word. The problem is that most people say “proud” when they really mean “impressed.” You can only feel pride if you were instrumental in something happening. If you had little or nothing to do with someone else’s accomplishment, you can only be impressed, not proud.

    PLEASE RSVP. This one is simply redundant. “RSVP” is an abbreviation of a French phrase: répondez s’il vous plaît. Translated, the phrase means “please respond.” So, if you say “Please RSVP,” you’re really saying, “Please, please respond.” Unless you’re begging someone to respond, please do not add the unnecessary “please.”

    This is fun. I could go on. But, I won’t … for now. I’m looking forward to seeing what other words your readers suggest for the list.

    Reply
    • Mary Cahalane says

      August 20, 2013 at 10:48 pm

      Yes! Those are great, Michael, thanks. “Very unique” especially cracks me up.

      Reply
  3. greatergoodfundraising says

    August 21, 2013 at 11:03 am

    Jargon use definitely needs to be toned down when speaking with or writing to donors. I’ve written on this subject in the past too. It may make you sound more important in your own eyes, but it sounds like Charlie Brown’s teacher to the donor listening to you.

    Reply
    • Mary Cahalane says

      August 21, 2013 at 11:17 am

      Exactly! And it makes me cranky. 🙂

      Reply
  4. Ann Green says

    August 21, 2013 at 11:33 am

    Great post, Mary! I’ve also written blog posts about jargon and could add many more to the list. A few that make me cringe are thinking outside the box, impactful, return on investment, and low hanging fruit.

    Reply
    • Mary Cahalane says

      August 21, 2013 at 12:02 pm

      Those are great! What box? What fruit? A friend pointed out that people often use “impact” because they’re uncertain of the correct use of “affect” or “effect”. I wonder if we need to just change the rules of grammar on that one… so many people find it confusing!

      Reply
  5. Crispin Read (@crispin_read) says

    August 21, 2013 at 11:59 am

    Jeremy Kyle drinking game* – do a shot every time someone says “at the end of the day”.

    *Don’t play this game IRL as you.will.die.

    Reply
    • Mary Cahalane says

      August 21, 2013 at 12:00 pm

      I can see where that would be dangerous, Crispin!

      Reply
  6. Shanon Doolittle says

    August 21, 2013 at 8:52 pm

    Mary! I love your lists. My must banish phrase? “If I’m being honest…” Really? No, please lie to me. That’s so much better than being sincere.

    Reply
    • Mary Cahalane says

      August 21, 2013 at 9:14 pm

      Oh my goodness! Yes! As if you’re not in habit of being honest, but just this once…

      Good one. Thanks, Shanon.

      Reply
  7. Beth says

    August 22, 2013 at 1:23 pm

    I love to read about word peeves. Great to remember that we often use these tired is a way to “not speak” to our audience. Keep up the great posts!

    Reply
    • Mary Cahalane says

      August 22, 2013 at 1:45 pm

      Exactly, Beth! Thanks.

      Reply
  8. Rickesh Lakhani says

    August 22, 2013 at 11:40 pm

    Jargon. Must. Die.

    Sincerely,

    Rickesh

    Reply
  9. pbfhpunk (@pbfhpunk) says

    August 23, 2013 at 9:01 am

    I’m not sure if this is the same but I’ve found in the last few months I use the word just in every other sentence. I was just writing, I just wondered, do you just, can we just, is it just because etc etc, I can’t stop it. Another I hate is ‘singing from the same hymn sheet’. Can’t we * say what we mean, that we all know what we’re doing which we should anyway.

    * i deleted a just from here when reading back!

    Reply
    • Mary Cahalane says

      August 23, 2013 at 1:49 pm

      We’ve all got those tics! The trick is to know it and catch it. And sometimes a little bit is *just* fine.

      Reply
  10. Lorraine Cahalane says

    August 24, 2013 at 9:33 am

    Hi Mary, thanks for getting me on the FaceBook list. It was good reading. Hope to see you soon. Love Mom

    Reply
    • Mary Cahalane says

      August 24, 2013 at 9:34 am

      Love you too, Mom!

      Reply
  11. Leah Eustace says

    August 24, 2013 at 9:43 pm

    “Make no mistake” …. GAH!

    Reply
    • Mary Cahalane says

      August 24, 2013 at 9:49 pm

      Great example of a phrase that doesn’t really mean anything, right? “No, I think I’d prefer to make a few mistakes”…

      Reply
  12. Janice Marks says

    August 29, 2013 at 11:10 am

    ramp up, deep dive, impactful

    Reply
    • Mary Cahalane says

      August 29, 2013 at 3:29 pm

      Yes! I saw “foregrounded” the other day. Good grief!

      Reply
  13. Sharky says

    July 11, 2014 at 6:46 am

    That’s a skillful answer to a dilfucift question

    Reply
  14. apexoptmedia.com says

    August 30, 2017 at 3:56 am

    While that may be true in personal relationships, words — especially bad, overused, outdated marketing ones —  can, in fact, hurt people.

    Reply

Trackbacks

  1. 5 Words or Phrases that Can Make Me Cringe | Michael Rosen Says... says:
    August 23, 2013 at 12:32 am

    […] Mary Cahalane, of the Hands-on Fundraising blog, looked at words from a different perspective in her excellent post “7 Words and Phrases that Should Die.”  […]

    Reply
  2. 5 Words or Phrases that Can Cause Donors to Cringe | Michael Rosen Says... says:
    February 18, 2015 at 5:09 pm

    […] Mary Cahalane, of the Hands-on Fundraising blog, looked at words from a different perspective in her excellent post “7 Words and Phrases that Should Die.”  […]

    Reply
  3. Do you write like you talk? – Hands-On Fundraising says:
    July 19, 2016 at 11:49 am

    […] words don’t make you sound smart. They risk making you sound pretentious. Don’t say “utilize” when “use” will […]

    Reply

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