Four tips to recruit and retain volunteers for your fundraising event
Thinking about a fundraising event?
If you run a nonprofit, you may not have the budget to pay for a huge team. As a result, pulling off a fundraising event may take a significant amount of time.
You need help.
So, you may be asking yourself, “How do I get passionate individuals on board?” In the guide below, I will outline the top four tips to recruit and retain volunteers.
1. Network in-person and online to attract volunteers
You have a variety of methods to attract volunteers for your event. Use everything at your fingertips, including word-of-mouth and newsletters. Sometimes the easiest place to start is recruiting your friends and family. Even creating a PSA on a bulletin board to recruit potential volunteers is a great first step.
But if you need significant interest, you’ll want a website page for the event and for your volunteers. On your site, display timelines, assignments, and announcements for current or prospective volunteers. If your site is WordPress-based, there are a number of plugins you can use to make these functions work.
2. “No” isn’t the end – ask volunteers again
Think like a salesperson when negotiating with a potential volunteer. A good salesperson isn’t pushy; she’s looking for where the customer’s desires and her goals meet. When a salesperson hears the word “no,” she doesn’t stop until she hears the word “yes.”
With volunteers, instead of a product or service, you are selling the benefits of your cause. What moves the volunteer? Why would volunteering be a great experience? Just as you do when seeking donations, focus on your prospect, not just your organization’s needs.
If you face rejection, offer people an alternative. For example, someone who works nights could compose emails during the day. Or a nine-to-fiver could update the event website in the evening. Find a way for someone who wants to take part.
3. Assign volunteer tasks based on skills and interests
To keep volunteers happy, assign them to roles that suit their strengths. Ask them about their hobbies and work experience. If someone tells you they have graphic design or coding skills, offer them a web development role.
Or, maybe they show superior interpersonal skills. Assign them to social tasks. They can greet visitors, make calls, or act as business liaisons for receiving event donations.
Don’t forget that you need to support them throughout their volunteering experience. Yes, they are helping you get a job done, but they should also have a great experience. Be available to answer questions, to add encouragement, and to praise them for their good work.
Remember that every volunteer is already a donor. They’re giving of their time and talents. Build good relationships!
4. Say thank you
This is one of the most critical parts of fundraising. People will be less likely to volunteer again if you don’t show them the gratitude they deserve. But don’t assume you’re required to offer expensive gifts. Little things like a personal thank you note or a gift card can do the trick.
And please, if you’re throwing an event with food, be sure your volunteers eat for free. Little favors and respectful treatment will show that you appreciate their hard work and commitment to the cause.
Ryan Bridges is a contributing writer and media specialist for SBI Association Management. He regularly produces content for a variety of nonprofit management blogs, based around the transitional challenges that come with nonprofit fundraising and marketing efforts.
Jayne Cravens says
And don’t tell the volunteers you are involving them because you don’t have enough money to pay staff. Think about why volunteers actually might be the very best people for certain roles – in other words, you would involve volunteers even if you DID have money to pay staff. And be sure to TRAIN them – even just 30 minutes before the event, telling them how to refer questions, will be a great thing to do.
Mary Cahalane says
YES! All of that. They’re not extra hands to do stuff you can’t get to. They’re people donating their time to help your cause. Treat them with respect and give them what they need to do a good job. Thanks, Jayne.