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By now, everyone has heard about how important a “culture of philanthropy” is to our organizations. But how many are really building one? First, let’s be clear about what a culture of philanthropy means. Philanthropy is “love for humankind”. Well, isn’t that what we’re doing every day? Isn’t that the point? Culture has many definitions, ranging […]
What rights do your donors have? How concerned are you about your donors’ concerns? Have you thought about what they’re owed from your organization – or from you? How about something basic: how much control do they have over what communications they receive? Can they request less mail or email – and have you respond? […]
(Originally published last year) It’s the end of the year. You’ve done everything to make the most of these last few weeks. Now you have lots of thank you letters to write. But you’re feeling stuck. Where do you start? Here’s my quick how-to. First, a confession: I used to write rote, boring, perfunctory thank you […]